Privacy policy
**Bivihome Online Supermarket – Privacy Policy**
At Bivihome, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By using Bivihome, you consent to the practices described in this policy.
**1. Information We Collect:**
1.1. Personal Information: When you create an account or place an order, we may collect personal information such as your name, email address, contact number, and shipping address.
1.2. Payment Information: To process your orders, we may collect payment information, including credit/debit card details or other financial information. However, we do not store payment card information on our servers.
1.3. Usage Information: We may collect information about how you interact with our website, including pages visited, products viewed, and actions taken. This data helps us improve our services and enhance your shopping experience.
**2. Use of Information:**
2.1. We use the collected information to provide and personalise our services, process your orders, and communicate with you regarding your account and transactions.
2.2. We may use your email address to send you promotional offers, newsletters, or other marketing communications. You have the option to opt out of receiving such communications.
2.3. We may use aggregated and anonymised data for analytical purposes, market research, and to improve our website’s functionality and performance.
**3. Information Sharing and Disclosure:**
3.1. We may share your personal information with trusted third parties, including shipping partners, payment processors, and service providers, to fullfill your orders and provide necessary services.
3.2. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3.3. We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
**4. Data Security:**
4.1. We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
4.2. We use industry-standard encryption technology (SSL) to secure data transmission between your browser and our servers.
4.3. Despite our best efforts, no data transmission or storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.
**5. Third-Party Links and Services:**
5.1. Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party sites or services.
5.2. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.
**6. Children’s Privacy:**
6.1. Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18 years of age.
6.2. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
**7. Changes to the Privacy Policy:**
7.1. We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Last Updated” date at the top of the policy will reflect the latest revision.
7.2. It is your responsibility to review the Privacy Policy periodically. Continued use of our website and services after any modifications constitutes your acceptance of the revised Privacy Policy.
**8. Contact Us:**
8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our
privacy team using the contact information provided on our website.
By using Bivihome, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
